Fitbit Ace

A parent-facing companion for Fitbit Ace LTE

Fitbit Ace is the control and communication app for the Fitbit Ace LTE kids smartwatch. It is aimed at parents and other approved adults who need a direct way to stay in touch with a child, check where the watch is, and keep an eye on activity. It also gives families a place to manage which contacts can communicate with the child’s watch.

Communication and location in one place

The app supports secure calls and text messages between the adult’s phone and the child’s Fitbit Ace LTE. Parents can check the watch’s location and review activity levels, while invited contacts can also call or message the child through the app. That makes Fitbit Ace more focused than a general fitness dashboard: its useful features are built around supervision, communication, and the connected watch.

Important limits

Fitbit Ace is dependent on the Fitbit Ace LTE hardware, and the watch requires a paid Ace Pass data plan. Some features are available only when the child uses a supervised Google Account, so the experience depends on how the family’s accounts and devices are set up. This is not an all-purpose family chat or tracking tool; its value is closely tied to owning the intended watch.

Our verdict

With a 3.25/5 rating from 311 reviews and more than 100,000 installs, Fitbit Ace has a sizeable audience but a mixed reception. That feels appropriate for an app with a clear, useful role and equally clear requirements. If your family already uses Fitbit Ace LTE, the combination of messaging, location checks, activity visibility, and contact controls makes it a practical companion. Outside that setup, there is little reason to use it. Developed by Google LLC, Fitbit Ace earns 3.25/5: capable within its narrow purpose, but limited by the watch and subscription it supports.